Privacy Policy
Effective Date: Aug 1, 2024
Introduction
Welcome to Flywheel Centers (“we,” “our,” or “us”). We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our center, interact with us, or use our services.
1. Information We Collect
Personal Information: We may collect personal information such as your name, contact details (address, phone number, email), date of birth, and insurance information.
Health Information: We may collect health-related information including diagnostic details, insurance information, treatment plans, progress notes, and other related data necessary for providing ABA therapy services.
Payment Information: We may collect payment details including credit card information and billing address for processing transactions.
2. How We Use Your Information
We use your information for the following purposes:
- To Provide Services: To deliver ABA therapy and related services, including assessment, treatment planning, and progress monitoring.
- To Manage Billing and Payments: To process payments, handle insurance claims, and manage accounts.
- To Communicate: To provide you with information about our services, schedule appointments, and respond to your inquiries.
- To Improve Our Services: To conduct quality assurance, training, and research aimed at improving our service delivery.
- To Comply with Legal Obligations: To meet legal, regulatory, and contractual requirements, including reporting and record-keeping obligations.
3. How We Protect Your Information
We implement a variety of security measures to maintain the safety of your personal and health information. These include:
- Physical Security: Secure facilities and restricted access to areas where sensitive information is stored.
- Administrative Security: Policies and procedures designed to ensure that only authorized personnel have access to your information.
- Technical Security: Encryption, secure networks, and other technologies to protect electronic data.
4. Disclosure of Your Information
We may disclose your information in the following situations:
- With Your Consent: To individuals or organizations you have authorized to receive your information.
- For Treatment Purposes: To other healthcare providers involved in your care.
- For Payment and Operations: To insurance companies, billing services, and other entities involved in processing payments or managing accounts.
- As Required by Law: To comply with legal obligations, such as reporting requirements or responding to legal processes.
- For Safety: To protect the safety of individuals and the public, such as in cases of abuse or neglect.
5. Your Rights and Choices
You have the right to:
- Access: Request a copy of your personal and health information that we hold.
- Correct: Request corrections to any inaccurate or incomplete information.
- Request Restrictions: Request limitations on how we use or disclose your information.
- Opt-Out: Opt-out of receiving marketing communications from us.
To exercise any of these rights, please contact us using the information provided below.
6. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on our website or by other appropriate means. Your continued use of our services after such changes indicates your acceptance of the revised policy.
7. Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:
[Your ABA Center Name][Address] [City, State, ZIP Code] [Phone Number] [Email Address] [Website]
